Now Amazon will also sends maids, craftsmen, mechanics and other services. The Amazon has launched a platform for “Home Services”.
There is really nothing that does not exist on Amazon. But now something new is added, the one in which online retailers so far could not find: With the new TV Amazon also sends the installer to the car battery and the mechanic with the new grill comes after the garden party the maid. On Monday, the company has launched its new platform “Home Services” started in America.
Then there are all kinds of services: artisans, music teacher, moving supplies, snow shovel – and even a herd of goats that graze the lawn. Since the autumn Amazon has tested the offer in New York, Los Angeles and Seattle, now it should be available in all of America, although initially with a focus on large cities. In Germany, the offer is not yet available.
Competition for Homejoy and Helpling
Services provide not by Amazon themselves. Rather, it is a mediation platform: Small local businesses to offer their services, but Amazon also cooperates with major chains such as Pep Boys for repairing cars or the cable operator Dish for TV. Another major partner is the platform Task Rabbit on which you can find someone who accepts smaller tasks – such as painting walls.
Even today, Amazon has an installation service for large appliances such as dryers, dishwashers, refrigerators and stoves, which is also available in Germany. Amazon sends to the washing machine with the installer, who will take them to the desired destination, they adjusted there, connects and also drives the old packaging. Now, however, there will be 700 different services that go beyond the offer for such bulky equipment. According to the company are currently two million deals online.
For Amazon, the new offer is also a way to keep customers on its website. “It’s the next natural extension for Amazon to offer services in the home,” said manager Peter Faricy the “Wall Street Journal”. For placement Amazon takes 10 to 20 percent, depending on the type of service it is. The service will be reviewed including through background checks and customer reviews.
With its new platform, Amazon makes sites like Angie’s List or specialized platforms such Homejoy or Helpling competition, which also convey cleaners. Helpling made by Rocket Internet, the holding company of the Samwer brothers had recently collected $ 43 million from investors in a second round of financing. On Tuesday Helpling announced to take on the German market pioneer Clean Agents and the portal family helpers from southern Germany. Both companies are to be retained as separate brands and continued independently of the previous managers.
Amazon launched a platform ‘Home Services’ in America is written by Vivek Sharma
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